So I was planning just to go with a normal black suit with some purple (session color), nothing too flashy. BUT AB, the WALL PD, informs me that all the guys are spending $$ to get white tux and etc. She then puts me on a guilt trip and wishes that all of WALL can end out with a bang. Since WALL was such an awesome experience, I finally said "fine" to myself.
This brought me to the mall today. Where in the mall can I find white pants?! I first started at Macy's. White dress pants = $68...HELL NAH! Then, I went to JC Penny. White dress pants = $25...HELL YEAH! Ah, damn, size 36, 38, 40. I can't gain weight in 2 days...DAMN! I was wasting a lot of time at the mall so I decided to quit.
As I walked out, I saw Men's Wearhouse. Alright, I might as well give this a try. White pants rental = $15...Alright, I can do that. But wait, renting pants 2 days before the event includes a $20 rush fee...ehhhhh. As I talked to the sales girl, she said she could take off $20 so I was all game. I got my measurements and I also requested a purple tie ($2.50). That's cool, white pants rental and purple tie $17.50 not including tax plus $20 fee waiver for rush charges. As the sales girl was inputting the information, I was starting small talk because she seemed very awkward in general. Repeatedly, she kept saying the computer wasn't working correctly or the $20 dollar discount couldn't go through.
Lastly, the discount went through! She prints out this loooooooong receipt and tells me to sign it. I proceed to sign it, while skimming the bold words. Throughout this time, I was asking clarifying questions, etc. Your total is $26 dollars, she said. In my head, wait, how is it $26 dollars so I asked her and she responded with the word "tax." "Ok..." as I gave her my card and quickly calculated tax in my head off $17.50. I don't know what country she lives in where tax is nearly 10 dollars so I asked her. THEN out of nowhere she says, there's a damage fee of $7. Wait! Where the heck this is $7 dollar come from so I asked her and she said, "I told you to read and sign." Hidden charges that she never talked about until the credit card...shady...
Anyways, before I confirmed the payment, I lectured her for about 10 minutes about hidden charges, math, being transparent, how to sell, why customers get mad, etc. I did this in the kindest way possible, often reemphasizing that I wasn't trying to be mean. She nodded to what I told her. Ultimately, I could have walked away, but then again, it wasted so much time and I felt that the lesson she learned was more valuable than me storming off and writing a letter to corporate or her manager. What was $7 dollars anyways, 7 McDoubles? 28 chicken nuggets? 7 bags of Flamin' Hots? 7 Al Pastors? 7 Chicharons? Actually, 7 tacos is a lot of food....damn! Nonetheless, it was a $7 lesson for her. This is tomorrow's Homeroom lesson and story for my kids. Peace.
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